Replaced old, leaking roof with new Certainteed Presidential lifetime shake triple laminate roof, including complete dry rot repair and installation of new, more efficient ridge venting.
We are very happy with our new roof and are completely satisfied with our selection of WESTSHORE ROOFING, INC! Considering that a new roof is a large investment that protects an even larger investment (your home), we felt that the most important factor was to find a professional company that would do the job right at a fair price. We started at Angie's List, which was very helpful in narrowing down our choices. We invited four "A" rated companies to provide estimates - one of which never showed up. We spent time with each company to get a feel for their professionalism, expertise and integrity, as well as the details on the specific steps and materials that they would use if selected. Westshore Roofing's project manager, Steve Pustelnik, promptly contacted us to arrange for a convenient date and time.He was very punctual, courteous and knowledgeable. Steve took the time to explain everything in very simple terms. He also helped alleviate any concerns we had by explaining the process from start to finish, as well as options, key watchouts and steps we could take to verify reputable business standing for the the companies we were considering. When we received all three estimates, Westshore's was not only the most detailed, but it also demonstrated their commitment to the little details. For example, steps that would be taken each day before leaving, including magnetically sweeping the site to remove any left over nails and ensuring the house was watertight in the event of any rain before the next day's work (which in fact happened during out job and this extra step gave us peace of mind!). After we selected Westshore Roofing to be our choice of roofer, Steve met with us to review the different style and color options. He even took us around the neighborhood to show us examples, which gave us a much better idea of the final look versus just looking at a small sample piece of roofing laminate. Steve proactively kept in contact with us along the way to let up know the crew's schedules, progress and next steps. When the crew discovered some dry rot underneath the original roof (previously undetectable), Steve not only contacted us to let us know the extent of the rot, but he also made us aware of the possibility to submit a claim against the original roof's manufacturer and they took before and after pictures to help support any damage claims. With the new roof complete and the winter rains beginning to come more frequently, we are extremely happy with the results and our choice to have Westshore Roofing as our partner. We DEFINITELY recommend Westshore Roofing to anyone considering roof repairs or replacement. You will find them to be very professional, honest, responsive and east to work with. Most of all, you can trust them to do the job right, from start to end. Thank you Westshore Roofing!