Just want to say thanks
Just want to say “thanks” for a job well done. Your crew did an excellent job. They cleaned up so nicely and were very professional. It looks great.
– John & Kim, San Jose, CA
Thank You for a Great Job
Thank you for a great job! My neighbors have also been very complimentary. I would imagine you will get more work in our neighborhood.
– Jean, Sunnyvale, CA
Everyone Was Friendly and Helpful
It is with pride that I take the time to write this letter speaking to the praises of your company. From the bidding to the final inspection, your company and the contractors you assigned to our roofing project maintained the highest quality of service and craftsmanship in completing our roof.
Everyone was friendly and helpful. The tear off company completed the removal in my estimated “record time” with minimal debris in any of the yards. The material delivery crew was professional in their placement of the materials and the ability to place an 18 wheel semi in our limited driveway space. The pleasure we experienced in observing your crew performing the installation quickly and effectively, working long hours and working diligently to achieve the final outcome was also unbelievable. Lastly, Gabriel was there any time I called and kept me informed of the progress throughout the project.
With any large project, like the Colonial Estates roof, we were prepared for the inevitable problem, but it never materialized. Everyone in the complex was amazed with the outcome of the project. I spoke directly with 10 of your previous clients and was pleased to get glowing recommendations from all of them. It is with that and our own personal experience that I would be proud to recommend your company for any roofing jobs.
It is with this I send you the final payment for a job well done. Thank you again for completing this on time and on budget.
– Steve Downey, Colonial Estates
Great Customer Service
I just wanted to take a minute to thank Dave and Tom and the rest of your team at Westshore for their efforts in repairing my roof. I know it was a small job, but it is my house and it’s all I can do to keep a non-leaky roof over my family’s head. After I explained my situation to Paul at the home show at the Santa Clara Convention Center, he promised that he would have someone take a look and see what could be done. My current roof is only 8 years old and it’s been leaking for the past 3 years. I’ve been trying to get the original roofing company to fix their lack of workmanship, which was supposed to be warranted for 10 years, since the first leak was found. They’ve refused to come out unless I pay $350.00 up front.
I’ve had trouble with these people from the minute they were on my roof. I couldn’t get any company that I called in the phone book to even talk to me let alone give me an estimate. However, Westshore has come to save the day. Dave came out and found a way to apply the IB to my roof and make it work. He is approachable and answered all of my questions without being condescending. If he was going to be late, Dave called to let me know. Until now I’d never had any contractor call to let me know they were going to be late. They usually just showed up when it pleased them. You really understand the concept of customer service and I thank you for that. And since it’s been pouring rain most of the morning and no leaks have been found I’d say Dave did a pretty good job.
– Dave, Santa Clara, CA
From sales to clean up, the folks at Westshore did a great job. It’s my pleasure to recommend them any time someone needs a reference.
– Mike, San Jose, CA
Would Definitely Recommend to Others
Professional, down-to-earth approach. Excellent estimate, which included written details. Great staff, superb cleanup, overall very pleased. Would definitely recommend to others.
– Pamela, San Jose, CA